Messaging

Messaging needs are changing rapidly. Subscribers are demanding more efficient and situation-specific ways to communicate and send messages – like video, instant messaging, SMS, MMS, Voice SMS, virtual mailboxes and speech-to-text.

One of the fastest growing new services is Voice SMS. In fact, some advocates of Voice SMS claim that the service is likely to capture 20% of the global SMS market by 2010. Services like this and others require operators to ensure they have the capability in place to allow for rapid delivery of new functions in a scalable environment.

The key enable for these dynamic, new services is the movement from the traditional, legacy messaging systems to IP-based, enhanced services platforms. This movement is continuing to accelerate. Frost & Sullivan predicts that the demand for IP-based platforms will increase by 38% annually between 2006 and 2010.

At Intervoice our open, IP-based platform, Media Exchange with HomeZone, can enable you to deliver an exceptional subscriber experience in every messaging channel, for every user at any time. And we help protect your investment with solutions that will seamlessly grow from a TDM environment to SIP and IMS.

We take a modular approach to creating messaging applications so that you can select and deploy exactly what you need to fit your market and your business requirements, helping you maximize budget dollars while increasing subscriber satisfaction:

  • Maximize budget dollars: Intervoice provides the tools you need to analyze usage and other statistics in order to deliver continual service improvement and optimization.
  • Increase subscriber satisfaction: Intervoice’s patent-pending HomeZone creates a single, intuitive, and easy-to-use self-service interface that can customize subscribers’ service mix, personalize greetings, and manage their communications, information, and entertainment.

With Intervoice messaging solutions, you have the opportunity to deliver an unequalled subscriber experience that will drive brand recognition and subscriber loyalty.